Terms and Conditions

Dortha Group Trading Online Shop - Terms and Conditions

  1. Introduction

Welcome to the Dortha Group Trading Online Shop (the "Shop"), operated by Dortha Group Proprietary Limited ("Dortha Group", "we", "us", or "our"). These terms and conditions ("Terms") govern your use of the Shop and all related services offered by Dortha Group.

  1. Acceptance of Terms

By accessing or using the Shop, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Shop.

  1. Modifications to Terms

Dortha Group reserves the right to modify these Terms at any time. We will notify you of any changes by posting the revised Terms on the Shop. Your continued use of the Shop following the posting of revised Terms constitutes your acceptance of the revisions.

  1. User Accounts

You may be required to create an account to access certain features of the Shop. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify Dortha Group immediately of any unauthorized use of your account or any other security breaches.

  1. Orders and Payment
  • Placing Orders: You can place orders for products offered on the Shop by following the checkout process. By placing an order, you offer to purchase the selected products at the price indicated on the Shop.
  • Payment: We accept various payment methods as specified on the Shop. Payment is due at the time of order placement.
  • Order Confirmation: We will send you an order confirmation email upon receipt of your order.
  • Order Availability and Cancellation: We reserve the right to cancel orders due to product unavailability, pricing errors, or other unforeseen circumstances. We will notify you of any order cancellations and offer you a full refund.
  1. Product Availability and Pricing
  • We strive to provide accurate information on product availability and pricing. However, errors may occasionally occur. We reserve the right to correct any errors and to cancel orders placed at incorrect prices.
  • We may change prices at any time without notice. The price listed at the time of purchase will be the price charged.
  1. Shipping and Delivery
  • We will ship your order to the address specified at checkout. Shipping costs will be calculated at checkout and added to your order total.
  • For Bulk orders a separate negotiated Delivery fee shall be agreed upon with the client
  • Estimated delivery times are provided for informational purposes only and may vary depending on your location and chosen shipping method.
  • We are not responsible for delays caused by shipping carriers or customs clearance procedures.
  1. Returns and Refunds
  • You may be eligible to return products for a refund or exchange within a specified period (details will be provided on the Shop).
  • Returned products must be in original condition, with tags attached and packaging intact.
  • You are responsible for return shipping costs unless the return is due to our error.
  • Refunds will be issued to the original payment method used for the purchase.
  1. Intellectual Property

The content of the Shop, including but not limited to trademarks, copyrights, designs, and other intellectual property rights, is the property of Dortha Group or its licensors. You may not use any content on the Shop for commercial purposes without our written permission.

  1. Disclaimer of Warranties

THE SHOP AND ALL PRODUCTS SOLD ON THE SHOP ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. DORTHA GROUP DOES NOT WARRANT THAT THE SHOP WILL BE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE.

  1. Limitation of Liability

DORTHA GROUP SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SHOP OR THE PRODUCTS SOLD ON THE SHOP.

  1. Indemnification

You agree to indemnify and hold harmless Dortha Group, its officers, directors, employees, agents, and licensors from and against any and all claims, demands, losses, liabilities, costs, or expenses (including attorney's fees) arising out of or relating to your use of the Shop or the products sold on the Shop.

  1. Termination

Dortha Group may terminate your access to the Shop for any reason, at any time, without notice.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of South Africa.

  1. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved by the courts of South Africa.

  1. Entire Agreement

These Terms constitute the entire agreement between you and Dortha Group regarding your use

 

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